Product Description
The Eartec Office EAR-TB001 training switch lets you connect two headsets to one phone, with the option to mute each one. A supervisor can listen in, coach, or join and leave the conversation as needed.
Key features
- RJ9 connectors: one RJ9 male to plug into the phone, two RJ9 female sockets for headset leads
- Individual mute for each headset
- Join or leave the call at any time
- 2-year warranty
Ideal for
- Training new call centre agents
- Call coaching and quality monitoring
- Supervisors and team leaders
